Target audience review wins Seafield Hotel a 69% increase in revenue

The significance of correct targeting – that is, the act of reaching the ideal audience with the correct provide – is amazing, and we have tangible proof to demonstrate it.

How personalisation can boost your earnings

Seafield Lodge

Seafield Resort is a 4-star gleaming gem in Gorey, Co. Wexford – just an hour away from Dublin town. Surrounded by lush green grounds, the home is only a stone’s toss from the pearly sands of Ballymoney Seashore which overlooks Tara Hill.

Made in a modern manner by an Italian architect, it is no marvel the gentle-crammed lodge is a favourite for weddings. Their award winning Oceo spa is a tranquil haven which draws in persons far and wide who are searching for a deluxe knowledge just minutes from the Irish Sea.

Touching all bases

Considering the fact that the starting of 2022, our marketing and advertising crew labored really carefully with the fantastic workforce in Seafield on refining elements of their digital tactic in get to maximise profits. On undergoing a close overview of Google Analytics, we could plainly see the varying types of people, or ‘audiences’, who were being participating with them. Even though we gathered all of the online info, the staff at Seafield did investigate in-home to check what we were viewing corresponded with their bookings. It appeared to verify out.

At the time we had our audiences described, we crafted certain campaigns for each and every

Defining our audiences was the easy component – next came the campaign crafting. Centered on every single audience and their interests, in which they expended their time online etcetera, we resolved on system and price range, all the whilst advising that the landing pages for every single give corresponded with the delivers and other digital exercise so there was a better opportunity of consumers subsequent as a result of.

Here’s a taster of the audiences we outlined and catered for:

• Audience 1 – 23-34, only females, no youngsters
• Audience 2 – 25-45, couples, no youngsters
• Audience 3 – 25-50, couples, children beneath 15
• Audience 4 – 50 plus, adult youngsters or none

As we crafted our campaigns, we had conversations with the workforce at Seafield and collectively realised we necessary content material that would charm to the older cohort determined as engaging with their brand. As intelligent, responsive and reactive as at any time, the crew at Seafield received to operate organizing and viewing as a result of a number of pictures shoots, curating just about every and every single one particular diligently so what was generated was fantastically reflective of the model as nicely as staying appealing to the audiences they have been for. A whole lot of operate went into this by the workforce at Seafield. As soon as all shoots have been done, the group began including an array of stunning images to their bank of content across all on-line platforms. Most importantly, there was a great deal of new articles that would discuss and charm to a variety of audiences.

They also invested time and energy into curating a substantial total of new movie and photography content material for summer season and autumn – seasonal content material they can use and reuse more than the coming years offered its supreme significant top quality.

What were being the results?

“It is an absolute pleasure doing work with the group at Web Affinity, they have been extremely supportive, especially around the past 12 months as we have labored carefully together to refine our digital advertising and marketing approach. It’s good to see the beneficial effects our efforts have had about the earlier range of months and we glance forward to ongoing growth heading into 2023.” – Kate Kavanagh, Income & Advertising and marketing Supervisor at Seafield Hotel & Spa Vacation resort

Since starting this journey, we have collectively labored really hard to optimise campaign exercise so as to realize great effects, which consist of:

2022 vs 2021

• 18.54% boost in profits
• 19% boost in website traffic
• 20.6% maximize in transactions
• 2.87% enhance in eCommerce conversion charge

2022 vs 2019

• 69% maximize in earnings
• 15% increase in targeted visitors
• 30.9% enhance in transactions
• 18.38% maximize in eCommerce conversion level

The total revenue Seafield created from their get to and frequency campaigns accounted for 62% of in general revenue by means of meta given that commencing on March 1st, 2022.

“The staff at Seafield Hotel & Vacation resort constantly have their finger on the pulse, searching for new strategies to excel their success to new heights. Which is wherever our key emphasis on a new viewers strategy stemmed from. Seafield were keen to put in the operate with us to recognize our audiences and invest in collateral to guidance any gaps that we recognized. The effects talk for on their own and we appear forward to continuing this journey with the group.” – Aoife Nolan, Senior Digital Advertising Professional at Web Affinity 

We hope this offers you an indicator of how important it is to effectively monitor who your audiences are, due to the fact currently being equipped with this facts, including how to concentrate on them, will make all the variation to your accomplishment as a hotelier. The moment you know accurately who you are focusing on, you can properly make investments in collateral (illustrations or photos, films etc) like Seafield did, that will truly charm to your audiences – and the results will talk for themselves.