July 14, 2024


Fly with us

GuestTouch & InnQuest Create Guest Engagement Platform

GuestTouch & InnQuest Create Guest Engagement Platform

GuestTouch, a leading guest experience and reputation management solution for hotels has announced a partnership with InnQuest to provide hotels with integrated guest services. InnQuest is a leading software platform in the vertical market developing solutions for the hospitality industry. Its products include hotel property management software, channel management system, and hotel customer relationship management systems.

GuestTouch’s unique reputation management and guest messaging solutions help hotels better engage with their guests by simplifying their interaction with the property. The company, thereby, allows hoteliers to manage all areas of their guest experience, right from reservations to reviews, in a seamless manner. The result is higher consumer satisfaction, fewer problems with operations, and ample opportunities to generate higher revenue.

Praising the team-up between the two companies, Pinak Soni, the CEO of GuestTouch added, “We are thrilled to partner with InnQuest. It’s evident that a growing number of hotels are looking for effective solutions to manage the end-to-end guest journey and provide a top-notch experience. InnQuest is a prominent name among several leading hospitality providers, and we look forward to helping properties efficiently manage points of contact throughout the entire guest journey from discovery to post-stay and drive improved guest satisfaction scores, operational efficiency, and revenue for properties.”

“At InnQuest, our goal is to provide a world-class PMS that allows our clients to meet the needs of today’s high-tech travelers. Hoteliers must be able to manage the entire guest journey efficiently and seamlessly. Our partnership with GuestTouch allows our hotel partners to do just that. We are excited to partner with a global leader in this space ” said Kent Howard, VP & Managing Director at Aspire Software.

About GuestTouch

GuestTouch is an automated, next-generation guest engagement and reviews platform designed to modernize hotel customer interactions. It is a San Francisco-based company that helps hotels connect with guests at all stages of the journey, deliver exceptional experiences, and drive more bookings.

About InnQuest

A hospitality management company headquartered in Tampa, Florida, with nearly 100 years of hospitality management expertise and a team that is very well equipped to understand how complex a hotel business can be, InnQuest has created solutions to streamline the management of hospitality properties.

InnQuest has been committed to providing hospitality technology solutions since its inception in 1994. Its all-in-one software and superior customer service have allowed the company to become a global leader. With the help of RoomMaster, our all-encompassing property management system used by more than 5,500 clients worldwide in over 100 countries, enables hotels to create an indelible experience that attracts guests, encourages customer loyalty, and improves profits. RoomMaster offers a comprehensive software management suite, including a booking engine with a channel manager linked to over 155 online travel agencies, such as Booking.com and Expedia.

At InnQuest, our team understands the challenges that hospitality businesses face these days. Our goal is not just to offer exceptional hospitality management software solutions but also to convey technical support whenever required. We offer reasonable pricing without compromising the functionality or quality of our software solutions.

Learn more about our solutions here!